But wait! What about...?
No worries! We love that you're concerned and invested in your dog! Believe it or not, but we have a ton of answers. In fact, we might have answered one or more of your questions. Quickly look through these frequently asked questions and see if you find your answer. If not, head over to the CONTACT page and fill out the form!
What are your prices?
Each dog and owner/handler is unique and requires a particular set of skills, commands, and lifestyle changes. Therefore, the price, program, and number of sessions are best decided after the initial consultation. But HERE IS A PREVIEW of what to expect!
We prefer taking payment through Venmo or Cash. If you need to break up payments, we use PayPal Credit for payment plans. The details are in the link.
Why should I do private lessons when I can just send my dog to a board and train facility?
We find that most of our clients have already been through a board and train type program and actually need more one-on-one guidance to help the dog transition back to a home environment and maintain all the good behavior he learned in training.
Board and train programs are effective! There's no question about that. Most trainers and training companies can achieve all of your wishes within a matter of weeks. The problem is once the dog "goes home." Board and trains encourage the dog to listen to the trainer...but not the owner. We don't want the dog to listen to us! We want the dog to listen to YOU! We're not the dog whisperers! YOU ARE!
We're also slightly selfish...you see, we prefer human interaction. It's a lot more fun that way!
What training methods and tools do you use?
We train in a style that the mainstream has come to call BALANCED TRAINING. We prefer to remove labels, as this only encourages bias and limits open-mindedness, and simply train the dog in front of us. We do use a combination of positive reinforcement such as food, markers, praise, and touch, and negative reinforcement such as spatial, verbal, and physical pressure to clearly communicate with a dog what is wanted and what is undesirable.
We believe in correctly, safely, and humanely using any tool in the toolbox that the dog responds to best. Some of the tools we use are: tone of voice, body language, flat buckle collar, prong collar, squirt bottle, verbal markers, food, dressage whip, "bonker", e-collar/remote training collar, slip lead, pet convincer, muzzle, dominant dog collar, and martingale collar.
If you have any issue with these tools, please feel free to ask why. We'd love to show you and educate you on how to properly and humanely use each of them and see the benefits. But if you feel these tools and methods aren't what you're looking for, then we can refer you to other trainers in the area that might be more suited to your style.
When can we start training? Isn't my puppy too young?
Short answer...NOW!!! As soon as you bring your puppy home, you are training, whether you know it or not. Everything you allow is training your puppy to keep doing. Everything you don't allow is training your puppy to stop doing.
We're here for you from day 1! We help you address everything from potty training and nipping to chasing the cat and garbage diving! Review our PROGRAMS for more details.
Yeah, but my dog is deaf and senile. Isn't he too old to be trained?
Is he still breathing? Is he still eating? Then yes, your dog can still learn what is acceptable and what isn't acceptable.
This is where training gets a little tricky though. Yes, your dog can be trained, but we do need to take his age and medical history into account.
In situations where a senior dog is expressing severe behavioral issues, like anxiety and aggression, it's best to consult with both your veterinarian and trainer. Work together to formulate a plan that addresses everyone's interests and concerns.
Before we sign up, can we meet you for a consultation?
Absolutely!!! In fact, we encourage it! And we want to provide you the most value, so you’ll actually receive homework and free tips to start implementing at home regardless if you sign up for training with us or not. Furthermore, the consultation fee is applied to your training program, minus any travel expenses if we come to you.
So what are you waiting for? Head over to the CONTACT page!
I've been to other trainers with unsatisfactory results, what makes your program more effective?
We don't really know why the other program or trainer failed to meet your satisfaction, but we know that we can achieve the goals most of our clients are looking for.
How do we achieve this? We focus on the big picture, your relationship with your dog, not just the visible behavior issues. This is where and why most behavior problems arise and become worse. For this reason, we encourage all clients to go through any one of our PROGRAMS which all include individual lessons as opposed to a traditional board and train no matter how enticing. The majority of the time, it's both of you that need training...not just your dog.
If you're still on the fence, we encourage you to read this testimonial...
...Did that help? Ok, now let's schedule a time to meet in-person for a consultation. Just fill out the NEW CLIENT INQUIRY on the contact page!
Can you teach my kids to take care of their dog?
Actually, we specialize in teaching EVERYONE in the household, including parents, kids, roommates, and even grandparents.
However, dogs are pack animals. They don't belong to any one person. So, what this means, is that while we work with everyone in the family, we do expect everyone to work together and help with the training. You are hiring us to train you dog, not discipline your children.
This goes for everyone in the house, not just minors. We request that all adults in your household be present for training lessons and be willing to participate (spouses, partners, roommates, extended family that live in the home). Children may attend lessons if they are mature enough to receive instruction and participate in the training. Your willingness and ability to do the training together as a family are essential to achieving long-term success.
What if I have questions or need help between lessons?
Call us! Email us! You’ll have access to your trainer throughout the training process (via Marco Polo or Facebook Messenger) for the purpose of reviewing homework assignments and answering follow-up questions. Don’t be silent or embarrassed! We’re here for you!
What if training doesn’t work? Do you offer any guarantees?
Do you have any breed restrictions?
Every program automatically includes one follow-up visit (we come to you!) 6 months after completion. This special lesson is to bring together all that you and your dog have learned over the course of the program and get your dog fully obedient, whether inside the house or outdoors on a hiking adventure.
We also guarantee UNLIMITED LIFETIME SUPPORT because life happens, people and dogs change as we develop and mature, we are your dog’s trainer for life, not just the next few months. If the behaviors we addressed during your training start creeping back in, we are here to help you. All we ask is “gas money” to cover the cost of an emergency house call.
How do I know which training equipment to buy?
All training tools required for your particular situation. No need to buy unnecessary equipment or stress about which size, style, brand, or model will work for your dog. We’ll do the shopping for you!
Do you offer boarding?
We used to, but we opted to back out of boarding and daycare as it is very hard on our family life. We won’t leave you hanging though! We have plenty of recommendations:
Woof & Wag Pet Services (in Springville)
Ricmar Kennels (in Provo)
Park Animal Hospital (in Provo)
The only breeds we don't work with are of the feline variety...and wolf-hybrids. However, due to some health concerns and physical limitations, we can only work with dogs under 65lbs.
I want to be a dog trainer. Can you teach me?
Absolutely!!! Teaching is our passion, especially teaching others to follow in our footsteps. For more details, check out our Dog Trainer School!
What will my dog learn during his training program?
Believe it or not, but there is no one right way to train a dog. Each dog is different. Each owner/handler is different. Each home, yard, neighborhood is different. Each expectation is different. You get the picture. So training tailored specifically for your particular situation and end goals is our goal. Yes this might include behaviors and commands like, potty training rules and guidelines, be calm in the house, be quiet and relaxed in the crate, the importance of sleep and nutrition, stop biting and nipping, walking nicely on a leash, respect boundaries and personal space, give up toys, treats, and other valuables without a fuss, plus remote collar introduction and functions (excluding basic puppy program), "come" on command, working around distractions, and when and how to safely socialize with other dogs. But ultimately, your program is for you, your dog, your home, your life.